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Some of the feedback from my customers...


I love my bag

I love my bag which was bought for my birthday yesterday, I am so looking forward to using it & I love the lavender bag inside it took me back to my childhood.

June - May 2023


Arrived beautifully wrapped.

Delighted with picnic bag for gift. Arrived beautifully wrapped and a lovely extra lavender scented hanger too. My son’s girlfriend will be delighted with it.

I will certainly look at the website more frequently in future.

Anne - May 2023


Highly individual.

Beautifully light and supple cork bag and highly individual. Looking forward to my next purchase!

Debs - May 2023


Yoga heaven!

Everyone in my yoga class has raved about my new yoga mat bag. “So stylish!” “Really roomy for everything!” “I want one!”

Thank you very much. I’m sure my poses are improving as a direct result!

Liz - April 2023


I was delighted with the results.

I’ve got quite a collection of bags from Saffron Grove now. I’ve absolutely loved them all. Some I’ve even managed to give away for gifts, but always get tempted to keep them all. Fabulous choice of materials too. I even requested 2 caddy bags in the colours to match my daughters tastes. Rachel is very friendly & amicable & I was delighted with the results.

Nicola - April 2023


I love my bag

I loved my bag I ordered and have gotten many compliments on it.  It came much quicker than expected

 I plan on purchasing one for my daughter's birthday.

Carolyn - Feb 2023


Ideal bag if you have a disability

 Ideal bag if you, like myself, have a disability. No weight to them at all. Loved my Olivia bag so much that I asked Rachel to make me a slightly longer one so that the contents I carry are catered for. As always she came up with a beautiful bag. Well done, clever lady!

Ruth - January 2023


Beautiful bespoke beach bag

Thank you to Rachel from Saffron Grove for my beautiful bespoke beach bag I love it, its big enough for all our bits and pieces, can't thank you enough.

Liz - January 2023


So unique!

Hi , just wanted to say my friend loved her handbag with the denim pockets. So unique, she was so made up with it.  Thank you

Melanie - Dec 2022


Seller was really helpful.

This bag is lovely, exactly as in the pictures & really well made. I’ve already had a couple of compliments from friends when they’ve seen it. Seller was really helpful. I’ll certainly be keeping an eye on this shop!

Helen - Oct 2022


My new bag is great.

My new bag is great.

I love the tapestry design. It is big enough to hold my kindle or mini iPad, along with all the other bits one finds in a handbag!

Thank you.

Chris - Oct 2022


Great customer service.

Great bag, great gift, great customer service!

Thank you!

Sarah - Sept 2022


Specially commissioned.

I saw the beautiful bags on consecutive days but couldn’t decide which one I liked best for myself although I found one perfect for my daughter. After a quick chat with Rachel she discovered our mutual love of the colour orange and said she had the perfect material to make one for me in various shades. As one of my friends said, I now feel like the queen with a specially commissioned bag which is now waiting for it’s first outing. A big thank you for such excellent customer service.

Viv - Aug 2022


5 stars and more!

A wonderful bag from a wonderfully friendly lady.


Will enjoy with the pleasure of knowing that it came from such a welcoming Cornish company. 5 stars and more.

Aug 2022


The quality is fantastic.

I’ve just bought a brightly patterned and quirky looking rucksack! I ordered on-line and it arrived quickly and well packaged. Loved the lavender bag inside! The bag is a really good size with very useful pockets inside and out. The quality of the bag is fantastic and I would recommend them to anyone thinking of buying! A great bag which will stand out from the crowd and last for years.

Lian - Aug 2022


It's beautiful!

It's arrived, thank you so much it's beautiful!

Jenny - Aug 2022


Nothing beats an
individual gift.

Bought a stunning lunch bag today. Perfect size. Came with its own ice block. No excuse now to not take a packed lunch to work because this gorgeous bag makes it so much easier. All of the items on display today were amazing.

Very friendly and helpful service. So much talent to make these stunning items. I love the dog walking bag. An ingenious idea. Some definite thoughts to Christmas and birthday presents. Nothing beats an individual gift.

Charlotte - July 2022


I love it!

Thank you Rachel, my bag arrived safely.

I love it!

Ellen - July 2022


Delighted with the service.

The bag is beautifully made and so practical. I ordered one of the larger ones so that I can get a small bottle of water in it (for my dog, not for me!) Everything is so carefully thought out, from the wrapping in super-cute tissue paper to the little lavender sachet. Very prompt delivery too.

Delighted with the service.

Eileen - June 2022


Very pleased.

My bag arrived safely and I'm very pleased with it.

Jackie - July 2022

Cork leather zip up

Thrilled with my new bag!

Really prompt delivery and safely packed. Thrilled with my new bag! A really long adjustable strap makes it so easy to use as a crossbody bag. I love the shape of the bag and even with all my stuff in it just fits to my body really nice. A few times I even had to check it was still there as it’s so lightweight. Living in Wales it’s a bonus that’s it’s waterproof!

Jan - June 2022

Slim line zip up

All her bags are lovely.

As usual an excellent bag from Rachel. All her bags are lovely, I have a few now.

Linda - June 2022

Zip up shoulder bag

Wonderful item.

Wonderful item. Absolutely gorgeous and promptly posted. Many thanks

Alison - May 2022



This little beauty arrived today, awesome.

Jacquie - May 2022


It's gorgeous!

Thank you for my lovely new MiniBag, It's gorgeous, with a beautiful cork base and jubilee colours - LOVE it, so nice to see several customers making such nice comments on the choice and stock you had at Royal William Yard today.

Lisa - May 2022


Delivered quickly.

Perfect bag for a more casual office mum vibe, love it, great finish and delivered quickly

Thank you

Jayne - May 2022


Arrived promptly.

Arrived really promptly and beautifully wrapped. I bought it as a gift for my sister in law who was delighted with it.

Eleri - Apr 2022


Always get lots of comments

My husband bought me one of your bags (after I very subtly dropped lots of hints at a craft fair) and I absolutely love it! Always get lots of comments when I take it out too. My favourite colours.

Rosie - Apr 2022

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Great bespoke bag.

Great bespoke bag. Rachel was really helpful and designed to my requirements. Item is beautifully made and my husband is delighted. Would recommend. Many thanks

Alison - Mar 2022


love them.



Just received my bespoke messenger bag. Absolutely thrilled with it. Rachel was so helpful and the service was exceptional. The whole procedure took about a week from conception to completion and receipt of my bag. It is great quality and well made and although bespoke the price was the same. I'm very pleased.

Mel - Mar 2022


Loving my new overnight bag, thank you Rachel for a wonderful bag and such wonderful customer service. It truly is so beautifully made.

Gavin - Mar 2022


Bags just arrived, absolutely love them, thank you so much. 

Nick - Mar 2022

Beautifully made.

love them.


So colourful

This little beauty arrived today, so colourful, love it! Already transferred my stuff into it. Thank you Rachel, brilliant workmanship & service as always

Nicola - Feb 2022


Beautifully made

Loving my new dog walking bag from Saffron Grove. Absolutely beautifully made and loved the little touches. Can't wait to get out and use this beauty.

Gavin - Feb 2022


5 star quality

Just received my cork leather doctors style bag, 5* quality and came beautifully packaged…..Thank you

Carol - Feb 2022




My bag is absolutely perfect, I'm going to love using it and will NOT "save it for best"!

Vicki - Jan 2022


Very original

I received the bags within a couple of days of ordering. I love them. They are beautifully made and very original. My daughter will see hers on Christmas morning and I'm sure she'll be delighted too. I shall be keeping a watch on the website for future purchases.

Jenny - Dec 2021


It makes all the difference

Very nice surprise to find thank-you card and lavender bag in same pattern as hand bag inside - these are the things which make all the difference

Kathrin - Dec 2021


Amazing quality.

Amazing quality bag and Rachel was more than happy to make just what I wanted. Fantastic business, would definitely recommend to people.

Jemma - Nov 2021


My third bag!

This is my third bag from Rachel, its as beautifully made as usual, can't wait to use it.

Alison - Oct 2021


Another lovely bag.

Another lovely bag, beautifully made in autumnal colours. The 'Florence' bag is the perfect size for my A4 diary and work documents.

Thank you again Rachel, so very pleased.

Sue - Oct 2021


So much nicer than a high street one.

 Wow!!!!! That's the most fantastic doctors bag in the whole history of fantastic doctors bags!!! I love it. Thankyou so much.

The packaging was gorgeous too. The bag accommodates all my kit and is so much nicer than a high street one. I'll be recommending your bags to all my friends. Many thanks indeed.

Jackie - Sept 2021


I love it.

 I bought this pretty designed little zip bag to put my coins in. I carry a large purse, this little bag is brightly designed to it’s easy to find in my purse. I love it.

Barb - Sept 2021


I am delighted.

I've just opened the package and am delighted with the bag.

It is beautifully made and a high quality bag. Love it.

Thank you.

Isobel - Sept 2021


Crafted to my requirements

A superior messenger bag. Crafted to my requirements and nothing was too much trouble. Made and delivered in no time. This is my 3rd item from Rachel and there WILL be more purchases. Thank you again Rachel. I absolutely love my bag.

Lorraine - August 2021


It's just lovely

Thank you so much…it’s just lovely.

I’m so pleased to have it while the weather is still summery. Thanks very much, you did a great job!

Carole - August 2021


Special commission

My bag arrived.  It looks fantastic!  It is perfect. Thank you

Rachel - July 2021


Beautifully wrapped

What a beautiful handmade handbag :)
I love the colours and the quality of the product! It was also carefully & beautifully wrapped :)
I would definitely recommend it.

Isabelle - June 2021


Custom made

Thank you Rachel. A beautiful Florence bag, custom made to my colour preference. Even hand delivered as I am local. Really pleased.

Sue - June 2021


Absolutely delighted

I am absolutely delighted with my 'Jenny' bag, lovely colours, so unique and beautifully made. Rachel was even kind enough to deliver, as I was local. Thank you so much, I am already trying to decide on my next purchase.

Sue - June 2021


It's perfect.

Such a beautifully made bag, it's perfect, thank you!

Joelle - July 2021


Absolutely beautifully made.

It’s here! Absolutely beautifully made, couldn’t be more pleased. Had my eye on Saffron Grove ever since you tweeted this material ! Thank you for the lavender bag too, a nice surprise.

Nick - July 2021


Exceptional customer service.

Just bought our 3rd bag from Rachel, a small 'commission' to match the one I bought for my wife's birthday.

The quality and finish are what you would expect from a far more expensive named brand. Prompt delivery and exceptional customer service. Highly recommended.

Tim - June 2021


Beautifully designed

Beautifully designed and made.

Ana - May 2021


Highly recommend

Great service as I needed this to Scotland fast as a birthday present and Rachel ensured that happened and kept me informed. Lovely gift, beautifully wrapped. Highly recommend all round.

Neil - May 2021


Perfect size

Lovely bag- well made and the perfect size. Excellent and friendly service- thank you.

Carol - May 2021


Lovely product

As always a really good experience buying another lovely product from Rachel.

Margaret - May 2021


Stunningly packaged

Absolutely fantastic service! Stunningly packaged with a lot of care and love, and is a really beautiful bag, I love it, thank you so much xx

Becky - April 2021


Excellent service

Excellent service and beautifully made bag,carefully wrapped for a gift with a lavender bag added, thank you x

Anne - April 2021


A very high standard

"I have bought four of Rachel’s bags over the last year.Three were for presents and the last one for myself. They are beautifully made with great attention to detail. It’s obvious that Rachel takes great care to produce work of a very high standard. I will be continuing to be a customer of hers."

Avril - April 2021


Exceeded all my


“I purchased an Eloise backpack which Rachel customised to my required fabric and added additions. Rachel was so helpful with my additions/adjustments. The backpack was made extremely quickly and it exceeded all my expectations. I LOVE IT! I can’t wait to show it off. (I have already got my eye on a few more items). I highly recommend Saffron Grove. Rachel’s work is amazing. Also do sign up to her newsletter, it is very interesting with a twist of good humour which I think right now we all need. Thank you Rachel.”

Lorraine - April 2021

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Extremely well made

“I love this bag! Rachel was so helpful; I needed a longer strap, and in the end it was custom made, in my choice of fabric and style as well. It’s extremely well made, and arrived quickly, well wrapped, with a lovely surprise gift.
I would definitely recommend her. Thank you, Rachel.”

Jane - April 2021


Very quick delivery

Beautiful bag and so well made.
Very quick delivery.
I would highly recommend.

Alison - April 2021


Thank you

so much

Very pretty handbag for my mum. She will be delighted with it. Thank you so much.

Susan - March 2021


Beautifully made

Beautifully made bag as always. Rachel makes really lovely bags and has a real eye for combining fabrics and colours. I've bought several Saffron Grove bags in the past as gifts and they have been well received and enjoyed.

Jan - March 2021


Gorgeous tote

“Gorgeous tote which I bought for my Mum for Mother’s Day, I’m so delighted with all my purchases from this seller. Thank you so much.”

Susan - March 2021

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“My bag is amazing, thanks!”

Sue - March 2021


Lovely stuff

“Bags received at the weekend and they’re exactly what I was hoping for. You do make some lovely stuff!”

Janet - Feb 2021