Some of the feedback from my customers...
I love it!
I’ve just got in and found the bag. I love it! It’s just what I wanted.
Thank you, thank you!
Bridget - Jan 2025
Beautifully wrapped
Thank you for my recent purchase of a Petra shoulder bag which arrived in time for Christmas. It was beautifully wrapped and was like receiving a present from a friend. The addition of the lavender bag was a lovely touch too.
Mel - Jan 2025
It is stunning
My sister really loved her bag, so thank you very much, it is stunning.
Tamara - Dec 2024
So pleased
So pleased with my bag purchased today at
Callington honey fair.
I love all the different materials used in your creations.
Thank you
Valerie - Oct 2024
I love it!
My bag arrived this morning and I love it -
THANK YOU
I wish you continued success.
Pamela - Sept 2024
Great customer service
I have just received my new Olivia bag, this is the 4th bag I have ordered from Saffron Grove and I have never been disappointed with the quality of these bags. Rachel gives great customer service, I had a problem with the payment method and a promotion code, Rachel answered my query promptly even though it was the weekend and the issue I had was solved very quickly. Thank you Rachel and long may Saffron Grove continue making these beautiful bags.
Lynne - Aug 2024
Absolutely love it
Hi Rachel I have received my order and I absolutely love it many thanks x
Audra - July 2024
Beautiful, practical bags.
Thank you so much for your beautiful, practical bags which are so well made they look bound to be favourites for many years! I bought one for my niece’s birthday and treated myself to your brilliant dog-walking bag. I especially love the cork material - the appearance and feel of it, and that it is sustainable.
Susanne - June 2024
I am so thrilled with it
My tropical bag arrived today, just as the sun came out .
I am so thrilled with it. It is beautifully made and I can see me using it when I go out sketching to hold my art kit.
I look forward to seeing you at future craft fayres.
Linda - May 2023
Beautifully packaged
Thank you.
My order arrived this morning beautifully packaged
and presented.
I look forward to using my new cute bag.
Carol - April 2024
I couldn't have been more delighted
I would love to say thank you for my bag which I have got for Mother’s Day. I had been looking on your website and found a lovely shoulder bag in lovely heather colours. I thought that would be nice for my daughter later this year. I opened my presents last Sunday and she had bought the very one from you and sent it to me I couldn’t have been more delighted . Keep up your great work x
June - March 2024
I love it!
I got my purse and I love it. Also love the lavender pouch.
Carolyn - Mar 2024
Excellent quality.
Excellent quality and variation of bags, small and large.
Sandra - Feb 2024
My bag is exquisite.
My bag is exquisite - I asked Rachel to make a slightly smaller bag than the one on her website and my order was made and arrived within a few days of my original request. I am so pleased with it - the workmanship is superb and is just what I wanted.
A very efficient business making excellent products.
Ilene - Jan 2024
Such a prompt service.
Very happy with my bags which arrived safe and sound. Lovely touch of the lavender bag it took me back to my grandma and grandads garden when we used to collect the flowers and make into lavender bags. Thank you for so prompt a service x
June - Jan 2024
Another fabulous bag.
Thank you for yet another fabulous bag.
Happy New Year
Nicola - Jan 2024
My lovely bag.
l treated myself to one of your lovely bags and took it on holiday to Wales with me, everywhere we went people (some we bumped in to and some were just passers by) all commented on my lovely bag. So thank you for making it.
Sue - December 2023
Lovely bags.
Lovely bags, beautifully made, by a really lovely lady from Cornwall. Am thrilled with my new accessory.
T - Nov 2023
Absolutely loved it!
I bought a bag from you for my sister and she absolutely loved it!
Thank you Rachel
October 2023
Beautiful pieces!
Beautiful pieces! My sister-in-law loved her handbag, and my friend loved her new purse. My nephew was very happy to have a credit card wallet, made in cork. He likes "green" things and it was easy to send through the post. Then, at last, I bought a lovely bag for myself!
It was lovely that the bag for my sister-in-law had a lavender bag inside. Thank you Rachel
Ros - Sept 2023
Thank you so much.
Thank you so much for another beautiful duo of bags, Rachel. I love them!
Jennifer - Sept 2023
I love it!
Thank you for my fabulous bag (with the extra long handled strap!!) I love it , already had a couple of nice comments about it.
Lisa - Sept 2023
The quality is second to none.
My new beautifully made and colourful
Olivia bag has arrived.
I now have a small collection of your
beautiful handmade bags.
I am very pleased with all of them. The
quality of them all is second to none.
I am so pleased you had enough material to make my bag.
Sue - Sept 2023
I love it!
After making a phone call to Rachel, in less than a week my purchase is on its way .....
Received today thank you. I don't like it, I love it!!
Sue - Sept 2023
Beautifully made
What a beautiful bag - beautifully made.
Hella - August 2023
Such a lovely bag
Thank you so much for such a lovely bag. I certainly didn't expect to have it so quickly. I'd been looking for a large but light bag, this tapestry is one of my favourites and to have cork leather on the base is practical - easily wiped clean. I shall now look forward to browsing for further presents or even to treat myself.
Ruth - August 2023
Unusual design
Gorgeous tote bag. Beautifully made. Unusual design. Definitely recommend.
Alison - Aug 2023
A first class service
Thank you for my little Ankara bag, it's just right!
It has been a pleasure to work with you. You provide a first class service.
Barbara - July 2023
Your bags are stunning
All your bags are stunning. I bought one today at the Butchers Hall in Tavistock. I have my eye on another one, I shall return.
Marion - July 2023
Gorgeous!
Was lovely seeing all your products at Royal William Yard yesterday and love my new backpack. Wish I’d seen the smaller ones first but no problem, that’s the first thing on my Christmas list, although I may be adding a few more bags too. Gorgeous.
Linda - July 2023
I absolutely love my new bag.
I just wanted to let you know that I absolutely love my new bag, I am so happy with it.
Thank you so much for making it for me, it is better than I was hoping for.
I definitely have a few people in mind to give some as presents so will be keeping an eye on your website.
Isabella - June 2023
Beautiful products.
Met you both at the Tredinnick steam fair. l found you both very welcoming, friendly and not at all pushy. l have been telling my friends all about you and secretly showing people l intend to buy gifts for. Beautiful products, look forward to catching up again.
Sue - June 2023
Will buy again!
I gave a Saffron Grove dog walking bag to a friend a few years ago and she just LOVED it. So as her birthday approached this year and I saw that her much loved bag was in need of replacement I went straight back to Saffron Grove! The out of stock back was quickly made for me and the gift made it to my friend’s doorstep (in USA) a few days early!!Thanks for the quick reply and ease of purchasing! Will buy again! Highly recommend!
Catherine - June 2023
I love my bag
I love my bag which was bought for my birthday yesterday, I am so looking forward to using it & I love the lavender bag inside it took me back to my childhood.
June - May 2023
Arrived beautifully wrapped.
Delighted with picnic bag for gift. Arrived beautifully wrapped and a lovely extra lavender scented hanger too. My son’s girlfriend will be delighted with it.
I will certainly look at the website more frequently in future.
Anne - May 2023
Highly individual.
Beautifully light and supple cork bag and highly individual. Looking forward to my next purchase!
Debs - May 2023
Yoga heaven!
Everyone in my yoga class has raved about my new yoga mat bag. “So stylish!” “Really roomy for everything!” “I want one!”
Thank you very much. I’m sure my poses are improving as a direct result!
Liz - April 2023
I was delighted with the results.
I’ve got quite a collection of bags from Saffron Grove now. I’ve absolutely loved them all. Some I’ve even managed to give away for gifts, but always get tempted to keep them all. Fabulous choice of materials too. I even requested 2 caddy bags in the colours to match my daughters tastes. Rachel is very friendly & amicable & I was delighted with the results.
Nicola - April 2023
I love my bag
I loved my bag I ordered and have gotten many compliments on it. It came much quicker than expected
I plan on purchasing one for my daughter's birthday.
Carolyn - Feb 2023
Ideal bag if you have a disability
Ideal bag if you, like myself, have a disability. No weight to them at all. Loved my Olivia bag so much that I asked Rachel to make me a slightly longer one so that the contents I carry are catered for. As always she came up with a beautiful bag. Well done, clever lady!
Ruth - January 2023
Beautiful bespoke beach bag
Thank you to Rachel from Saffron Grove for my beautiful bespoke beach bag I love it, its big enough for all our bits and pieces, can't thank you enough.
Liz - January 2023
So unique!
Hi , just wanted to say my friend loved her handbag with the denim pockets. So unique, she was so made up with it. Thank you
Melanie - Dec 2022
Seller was really helpful.
This bag is lovely, exactly as in the pictures & really well made. I’ve already had a couple of compliments from friends when they’ve seen it. Seller was really helpful. I’ll certainly be keeping an eye on this shop!
Helen - Oct 2022
My new bag is great.
My new bag is great.
I love the tapestry design. It is big enough to hold my kindle or mini iPad, along with all the other bits one finds in a handbag!
Thank you.
Chris - Oct 2022
Great customer service.
Great bag, great gift, great customer service!
Thank you!
Sarah - Sept 2022
Specially commissioned.
I saw the beautiful bags on consecutive days but couldn’t decide which one I liked best for myself although I found one perfect for my daughter. After a quick chat with Rachel she discovered our mutual love of the colour orange and said she had the perfect material to make one for me in various shades. As one of my friends said, I now feel like the queen with a specially commissioned bag which is now waiting for it’s first outing. A big thank you for such excellent customer service.
Viv - Aug 2022
5 stars and more!
A wonderful bag from a wonderfully friendly lady.
Will enjoy with the pleasure of knowing that it came from such a welcoming Cornish company. 5 stars and more.
Aug 2022
The quality is fantastic.
I’ve just bought a brightly patterned and quirky looking rucksack! I ordered on-line and it arrived quickly and well packaged. Loved the lavender bag inside! The bag is a really good size with very useful pockets inside and out. The quality of the bag is fantastic and I would recommend them to anyone thinking of buying! A great bag which will stand out from the crowd and last for years.
Lian - Aug 2022
It's beautiful!
It's arrived, thank you so much it's beautiful!
Jenny - Aug 2022
Nothing beats an
individual gift.
Bought a stunning lunch bag today. Perfect size. Came with its own ice block. No excuse now to not take a packed lunch to work because this gorgeous bag makes it so much easier. All of the items on display today were amazing.
Very friendly and helpful service. So much talent to make these stunning items. I love the dog walking bag. An ingenious idea. Some definite thoughts to Christmas and birthday presents. Nothing beats an individual gift.
Charlotte - July 2022
I love it!
Thank you Rachel, my bag arrived safely.
I love it!
Ellen - July 2022
Delighted with the service.
The bag is beautifully made and so practical. I ordered one of the larger ones so that I can get a small bottle of water in it (for my dog, not for me!) Everything is so carefully thought out, from the wrapping in super-cute tissue paper to the little lavender sachet. Very prompt delivery too.
Delighted with the service.
Eileen - June 2022
Very pleased.
My bag arrived safely and I'm very pleased with it.
Jackie - July 2022
Thrilled with my new bag!
Really prompt delivery and safely packed. Thrilled with my new bag! A really long adjustable strap makes it so easy to use as a crossbody bag. I love the shape of the bag and even with all my stuff in it just fits to my body really nice. A few times I even had to check it was still there as it’s so lightweight. Living in Wales it’s a bonus that’s it’s waterproof!
Jan - June 2022
All her bags are lovely.
As usual an excellent bag from Rachel. All her bags are lovely, I have a few now.
Linda - June 2022
Wonderful item.
Wonderful item. Absolutely gorgeous and promptly posted. Many thanks
Alison - May 2022
Awesome!
This little beauty arrived today, awesome.
Jacquie - May 2022
It's gorgeous!
Thank you for my lovely new MiniBag, It's gorgeous, with a beautiful cork base and jubilee colours - LOVE it, so nice to see several customers making such nice comments on the choice and stock you had at Royal William Yard today.
Lisa - May 2022
Delivered quickly.
Perfect bag for a more casual office mum vibe, love it, great finish and delivered quickly
Thank you
Jayne - May 2022
Arrived promptly.
Arrived really promptly and beautifully wrapped. I bought it as a gift for my sister in law who was delighted with it.
Eleri - Apr 2022
Always get lots of comments
My husband bought me one of your bags (after I very subtly dropped lots of hints at a craft fair) and I absolutely love it! Always get lots of comments when I take it out too. My favourite colours.
Rosie - Apr 2022
Great bespoke bag.
Great bespoke bag. Rachel was really helpful and designed to my requirements. Item is beautifully made and my husband is delighted. Would recommend. Many thanks
Alison - Mar 2022
Wonderful
customer
service
Absolutely
love them.
Exceptional
service.
Just received my bespoke messenger bag. Absolutely thrilled with it. Rachel was so helpful and the service was exceptional. The whole procedure took about a week from conception to completion and receipt of my bag. It is great quality and well made and although bespoke the price was the same. I'm very pleased.
Mel - Mar 2022
Loving my new overnight bag, thank you Rachel for a wonderful bag and such wonderful customer service. It truly is so beautifully made.
Gavin - Mar 2022
Bags just arrived, absolutely love them, thank you so much.
Nick - Mar 2022
Beautifully made.
Absolutely
love them.
So colourful
This little beauty arrived today, so colourful, love it! Already transferred my stuff into it. Thank you Rachel, brilliant workmanship & service as always
Nicola - Feb 2022
Beautifully made
Loving my new dog walking bag from Saffron Grove. Absolutely beautifully made and loved the little touches. Can't wait to get out and use this beauty.
Gavin - Feb 2022
5 star quality
Just received my cork leather doctors style bag, 5* quality and came beautifully packaged…..Thank you
Carol - Feb 2022
Stunning!
It looks STUNNING!!! FANTASTIC!!!
My bag is absolutely perfect, I'm going to love using it and will NOT "save it for best"!
Vicki - Jan 2022
Very original
I received the bags within a couple of days of ordering. I love them. They are beautifully made and very original. My daughter will see hers on Christmas morning and I'm sure she'll be delighted too. I shall be keeping a watch on the website for future purchases.
Jenny - Dec 2021
It makes all the difference
Very nice surprise to find thank-you card and lavender bag in same pattern as hand bag inside - these are the things which make all the difference
Kathrin - Dec 2021
Amazing quality.
Amazing quality bag and Rachel was more than happy to make just what I wanted. Fantastic business, would definitely recommend to people.
Jemma - Nov 2021
My third bag!
This is my third bag from Rachel, its as beautifully made as usual, can't wait to use it.
Alison - Oct 2021
Another lovely bag.
Another lovely bag, beautifully made in autumnal colours. The 'Florence' bag is the perfect size for my A4 diary and work documents.
Thank you again Rachel, so very pleased.
Sue - Oct 2021
So much nicer than a high street one.
Wow!!!!! That's the most fantastic doctors bag in the whole history of fantastic doctors bags!!! I love it. Thankyou so much.
The packaging was gorgeous too. The bag accommodates all my kit and is so much nicer than a high street one. I'll be recommending your bags to all my friends. Many thanks indeed.
Jackie - Sept 2021
I love it.
I bought this pretty designed little zip bag to put my coins in. I carry a large purse, this little bag is brightly designed to it’s easy to find in my purse. I love it.
Barb - Sept 2021
I am delighted.
I've just opened the package and am delighted with the bag.
It is beautifully made and a high quality bag. Love it.
Thank you.
Isobel - Sept 2021
Crafted to my requirements
A superior messenger bag. Crafted to my requirements and nothing was too much trouble. Made and delivered in no time. This is my 3rd item from Rachel and there WILL be more purchases. Thank you again Rachel. I absolutely love my bag.
Lorraine - August 2021
It's just lovely
Thank you so much…it’s just lovely.
I’m so pleased to have it while the weather is still summery. Thanks very much, you did a great job!
Carole - August 2021
Special commission
My bag arrived. It looks fantastic! It is perfect. Thank you
Rachel - July 2021
Beautifully wrapped
What a beautiful handmade handbag :)
I love the colours and the quality of the product! It was also carefully & beautifully wrapped :)
I would definitely recommend it.
Isabelle - June 2021
Custom made
Thank you Rachel. A beautiful Florence bag, custom made to my colour preference. Even hand delivered as I am local. Really pleased.
Sue - June 2021
Absolutely delighted
I am absolutely delighted with my 'Jenny' bag, lovely colours, so unique and beautifully made. Rachel was even kind enough to deliver, as I was local. Thank you so much, I am already trying to decide on my next purchase.
Sue - June 2021
It's perfect.
Such a beautifully made bag, it's perfect, thank you!
Joelle - July 2021
Absolutely beautifully made.
It’s here! Absolutely beautifully made, couldn’t be more pleased. Had my eye on Saffron Grove ever since you tweeted this material ! Thank you for the lavender bag too, a nice surprise.
Nick - July 2021
Exceptional customer service.
Just bought our 3rd bag from Rachel, a small 'commission' to match the one I bought for my wife's birthday.
The quality and finish are what you would expect from a far more expensive named brand. Prompt delivery and exceptional customer service. Highly recommended.
Tim - June 2021
Beautifully designed
Beautifully designed and made.
Ana - May 2021
Highly recommend
Great service as I needed this to Scotland fast as a birthday present and Rachel ensured that happened and kept me informed. Lovely gift, beautifully wrapped. Highly recommend all round.
Neil - May 2021
Perfect size
Lovely bag- well made and the perfect size. Excellent and friendly service- thank you.
Carol - May 2021
Lovely product
As always a really good experience buying another lovely product from Rachel.
Margaret - May 2021
Stunningly packaged
Absolutely fantastic service! Stunningly packaged with a lot of care and love, and is a really beautiful bag, I love it, thank you so much xx
Becky - April 2021
Excellent service
Excellent service and beautifully made bag,carefully wrapped for a gift with a lavender bag added, thank you x
Anne - April 2021
A very high standard
"I have bought four of Rachel’s bags over the last year.Three were for presents and the last one for myself. They are beautifully made with great attention to detail. It’s obvious that Rachel takes great care to produce work of a very high standard. I will be continuing to be a customer of hers."
Avril - April 2021
Exceeded all my
expectations
“I purchased an Eloise backpack which Rachel customised to my required fabric and added additions. Rachel was so helpful with my additions/adjustments. The backpack was made extremely quickly and it exceeded all my expectations. I LOVE IT! I can’t wait to show it off. (I have already got my eye on a few more items). I highly recommend Saffron Grove. Rachel’s work is amazing. Also do sign up to her newsletter, it is very interesting with a twist of good humour which I think right now we all need. Thank you Rachel.”
Lorraine - April 2021
Extremely well made
“I love this bag! Rachel was so helpful; I needed a longer strap, and in the end it was custom made, in my choice of fabric and style as well. It’s extremely well made, and arrived quickly, well wrapped, with a lovely surprise gift.
I would definitely recommend her. Thank you, Rachel.”
Jane - April 2021
Very quick delivery
Beautiful bag and so well made.
Very quick delivery.
I would highly recommend.
Alison - April 2021
Thank you
so much
Very pretty handbag for my mum. She will be delighted with it. Thank you so much.
Susan - March 2021
Beautifully made
Beautifully made bag as always. Rachel makes really lovely bags and has a real eye for combining fabrics and colours. I've bought several Saffron Grove bags in the past as gifts and they have been well received and enjoyed.
Jan - March 2021
Gorgeous tote
“Gorgeous tote which I bought for my Mum for Mother’s Day, I’m so delighted with all my purchases from this seller. Thank you so much.”
Susan - March 2021
“My bag is amazing, thanks!”
Sue - March 2021
Lovely stuff
“Bags received at the weekend and they’re exactly what I was hoping for. You do make some lovely stuff!”
Janet - Feb 2021
Amazing
Really beautiful
“ I received my bag today and wow ! It is really beautiful and so well made. Ordering so simple and it took only 2 days to arrive and one was a Sunday. Will recommend to all my friends”
Jenny - Feb 2021
Very pretty
“Very pretty, very well made and very practical. Comes with nice packaging and nice little touches. I am always happy to buy items from this store.”
Nadine - Feb 2021
Amazing
“ I recently purchased my “Ellen” messenger and a coin purse! They’re amazing and beautifully made! Thank you Rachel so much!"
Sacha - Jan 2021
Beautifully made
“Beautifully made, by a kind and communicative artist. My mother loves her new bag, and intends to take it everywhere as soon as that’s possible”
Kit - Jan 2021
High quality
“A very high quality made bag. Lovely design and exceptional workmanship. We were delighted with the product, highly recommended”
Beverley - Jan 2021
Beautiful
“ These bags are beautiful, Rachel’s creativity in combining textiles, and originality are matched by her sewing skills and efficiency."
Rosemary - Dec 2020
Fantastic service
“What a beautiful lunch bag, fantastic service from start to finish, my package came so beautifully wrapped, so very pleased will definitely be buying from this shop again!
Jacquie - Nov 2020
Fast delivery
“Gorgeous item and beautifully packaged! Fast delivery too, thank you”
Jennifer - Oct 2020
Gorgeous colour
“Adore my beautifully made handbag. Gorgeous colour. Thank you so much. Also love the lavender sachet, a real treat too.”
Susan - Oct 2020
It's unique
“I cannot tell you how pleased I am with the bag I ordered. It’s unique. It’s well made and fabulous. The packaging was gorgeous, postage quick. Thank you Rachel. x”
Rachel - Sept 2020
Your work is amazing
“A gift for my niece, she absolutely adored it, especially the little lavender bag, thank you Rachel! Your work is amazing”
Clare - Sept 2020
Packaged well
“Thank you sooo much! I love this bag. Very well made. Packaged well, with a little extra giftie.”
Cathy - Sept 2020
