Some of the feedback from my customers...
I saw the beautiful bags on consecutive days but couldn’t decide which one I liked best for myself although I found one perfect for my daughter. After a quick chat with Rachel she discovered our mutual love of the colour orange and said she had the perfect material to make one for me in various shades. As one of my friends said, I now feel like the queen with a specially commissioned bag which is now waiting for it’s first outing. A big thank you for such excellent customer service.
Viv - Aug 2022
5 stars and more!
A wonderful bag from a wonderfully friendly lady.
Will enjoy with the pleasure of knowing that it came from such a welcoming Cornish company. 5 stars and more.
The quality is fantastic.
I’ve just bought a brightly patterned and quirky looking rucksack! I ordered on-line and it arrived quickly and well packaged. Loved the lavender bag inside! The bag is a really good size with very useful pockets inside and out. The quality of the bag is fantastic and I would recommend them to anyone thinking of buying! A great bag which will stand out from the crowd and last for years.
Lian - Aug 2022
It's arrived, thank you so much it's beautiful!
Jenny - Aug 2022
Nothing beats an
Bought a stunning lunch bag today. Perfect size. Came with its own ice block. No excuse now to not take a packed lunch to work because this gorgeous bag makes it so much easier. All of the items on display today were amazing.
Very friendly and helpful service. So much talent to make these stunning items. I love the dog walking bag. An ingenious idea. Some definite thoughts to Christmas and birthday presents. Nothing beats an individual gift.
Charlotte - July 2022
I love it!
Thank you Rachel, my bag arrived safely.
I love it!
Ellen - July 2022
Delighted with the service.
The bag is beautifully made and so practical. I ordered one of the larger ones so that I can get a small bottle of water in it (for my dog, not for me!) Everything is so carefully thought out, from the wrapping in super-cute tissue paper to the little lavender sachet. Very prompt delivery too.
Delighted with the service.
Eileen - June 2022
My bag arrived safely and I'm very pleased with it.
Jackie - July 2022
Thrilled with my new bag!
Really prompt delivery and safely packed. Thrilled with my new bag! A really long adjustable strap makes it so easy to use as a crossbody bag. I love the shape of the bag and even with all my stuff in it just fits to my body really nice. A few times I even had to check it was still there as it’s so lightweight. Living in Wales it’s a bonus that’s it’s waterproof!
Jan - June 2022
All her bags are lovely.
As usual an excellent bag from Rachel. All her bags are lovely, I have a few now.
Linda - June 2022
Wonderful item. Absolutely gorgeous and promptly posted. Many thanks
Alison - May 2022
This little beauty arrived today, awesome.
Jacquie - May 2022
Thank you for my lovely new MiniBag, It's gorgeous, with a beautiful cork base and jubilee colours - LOVE it, so nice to see several customers making such nice comments on the choice and stock you had at Royal William Yard today.
Lisa - May 2022
Perfect bag for a more casual office mum vibe, love it, great finish and delivered quickly
Jayne - May 2022
Arrived really promptly and beautifully wrapped. I bought it as a gift for my sister in law who was delighted with it.
Eleri - Apr 2022
Always get lots of comments
My husband bought me one of your bags (after I very subtly dropped lots of hints at a craft fair) and I absolutely love it! Always get lots of comments when I take it out too. My favourite colours.
Rosie - Apr 2022
Great bespoke bag.
Great bespoke bag. Rachel was really helpful and designed to my requirements. Item is beautifully made and my husband is delighted. Would recommend. Many thanks
Alison - Mar 2022
Just received my bespoke messenger bag. Absolutely thrilled with it. Rachel was so helpful and the service was exceptional. The whole procedure took about a week from conception to completion and receipt of my bag. It is great quality and well made and although bespoke the price was the same. I'm very pleased.
Mel - Mar 2022
Loving my new overnight bag, thank you Rachel for a wonderful bag and such wonderful customer service. It truly is so beautifully made.
Gavin - Mar 2022
Bags just arrived, absolutely love them, thank you so much.
Nick - Mar 2022
This little beauty arrived today, so colourful, love it! Already transferred my stuff into it. Thank you Rachel, brilliant workmanship & service as always
Nicola - Feb 2022
Loving my new dog walking bag from Saffron Grove. Absolutely beautifully made and loved the little touches. Can't wait to get out and use this beauty.
Gavin - Feb 2022
5 star quality
Just received my cork leather doctors style bag, 5* quality and came beautifully packaged…..Thank you
Carol - Feb 2022
It looks STUNNING!!! FANTASTIC!!!
My bag is absolutely perfect, I'm going to love using it and will NOT "save it for best"!
Vicki - Jan 2022
I received the bags within a couple of days of ordering. I love them. They are beautifully made and very original. My daughter will see hers on Christmas morning and I'm sure she'll be delighted too. I shall be keeping a watch on the website for future purchases.
Jenny - Dec 2021
It makes all the difference
Very nice surprise to find thank-you card and lavender bag in same pattern as hand bag inside - these are the things which make all the difference
Kathrin - Dec 2021
Amazing quality bag and Rachel was more than happy to make just what I wanted. Fantastic business, would definitely recommend to people.
Jemma - Nov 2021
My third bag!
This is my third bag from Rachel, its as beautifully made as usual, can't wait to use it.
Alison - Oct 2021
Another lovely bag.
Another lovely bag, beautifully made in autumnal colours. The 'Florence' bag is the perfect size for my A4 diary and work documents.
Thank you again Rachel, so very pleased.
Sue - Oct 2021
So much nicer than a high street one.
Wow!!!!! That's the most fantastic doctors bag in the whole history of fantastic doctors bags!!! I love it. Thankyou so much.
The packaging was gorgeous too. The bag accommodates all my kit and is so much nicer than a high street one. I'll be recommending your bags to all my friends. Many thanks indeed.
Jackie - Sept 2021
I love it.
I bought this pretty designed little zip bag to put my coins in. I carry a large purse, this little bag is brightly designed to it’s easy to find in my purse. I love it.
Barb - Sept 2021
I am delighted.
I've just opened the package and am delighted with the bag.
It is beautifully made and a high quality bag. Love it.
Isobel - Sept 2021
Crafted to my requirements
A superior messenger bag. Crafted to my requirements and nothing was too much trouble. Made and delivered in no time. This is my 3rd item from Rachel and there WILL be more purchases. Thank you again Rachel. I absolutely love my bag.
Lorraine - August 2021
It's just lovely
Thank you so much…it’s just lovely.
I’m so pleased to have it while the weather is still summery. Thanks very much, you did a great job!
Carole - August 2021
My bag arrived. It looks fantastic! It is perfect. Thank you
Rachel - July 2021
What a beautiful handmade handbag :)
I love the colours and the quality of the product! It was also carefully & beautifully wrapped :)
I would definitely recommend it.
Isabelle - June 2021
Thank you Rachel. A beautiful Florence bag, custom made to my colour preference. Even hand delivered as I am local. Really pleased.
Sue - June 2021
I am absolutely delighted with my 'Jenny' bag, lovely colours, so unique and beautifully made. Rachel was even kind enough to deliver, as I was local. Thank you so much, I am already trying to decide on my next purchase.
Sue - June 2021
Such a beautifully made bag, it's perfect, thank you!
Joelle - July 2021
Absolutely beautifully made.
It’s here! Absolutely beautifully made, couldn’t be more pleased. Had my eye on Saffron Grove ever since you tweeted this material ! Thank you for the lavender bag too, a nice surprise.
Nick - July 2021
Exceptional customer service.
Just bought our 3rd bag from Rachel, a small 'commission' to match the one I bought for my wife's birthday.
The quality and finish are what you would expect from a far more expensive named brand. Prompt delivery and exceptional customer service. Highly recommended.
Tim - June 2021
Beautifully designed and made.
Ana - May 2021
Great service as I needed this to Scotland fast as a birthday present and Rachel ensured that happened and kept me informed. Lovely gift, beautifully wrapped. Highly recommend all round.
Neil - May 2021
Lovely bag- well made and the perfect size. Excellent and friendly service- thank you.
Carol - May 2021
As always a really good experience buying another lovely product from Rachel.
Margaret - May 2021
Absolutely fantastic service! Stunningly packaged with a lot of care and love, and is a really beautiful bag, I love it, thank you so much xx
Becky - April 2021
Excellent service and beautifully made bag,carefully wrapped for a gift with a lavender bag added, thank you x
Anne - April 2021
A very high standard
"I have bought four of Rachel’s bags over the last year.Three were for presents and the last one for myself. They are beautifully made with great attention to detail. It’s obvious that Rachel takes great care to produce work of a very high standard. I will be continuing to be a customer of hers."
Avril - April 2021
Exceeded all my
“I purchased an Eloise backpack which Rachel customised to my required fabric and added additions. Rachel was so helpful with my additions/adjustments. The backpack was made extremely quickly and it exceeded all my expectations. I LOVE IT! I can’t wait to show it off. (I have already got my eye on a few more items). I highly recommend Saffron Grove. Rachel’s work is amazing. Also do sign up to her newsletter, it is very interesting with a twist of good humour which I think right now we all need. Thank you Rachel.”
Lorraine - April 2021
Extremely well made
“I love this bag! Rachel was so helpful; I needed a longer strap, and in the end it was custom made, in my choice of fabric and style as well. It’s extremely well made, and arrived quickly, well wrapped, with a lovely surprise gift.
I would definitely recommend her. Thank you, Rachel.”
Jane - April 2021
Very quick delivery
Beautiful bag and so well made.
Very quick delivery.
I would highly recommend.
Alison - April 2021
Very pretty handbag for my mum. She will be delighted with it. Thank you so much.
Susan - March 2021
Beautifully made bag as always. Rachel makes really lovely bags and has a real eye for combining fabrics and colours. I've bought several Saffron Grove bags in the past as gifts and they have been well received and enjoyed.
Jan - March 2021
“Gorgeous tote which I bought for my Mum for Mother’s Day, I’m so delighted with all my purchases from this seller. Thank you so much.”
Susan - March 2021
“My bag is amazing, thanks!”
Sue - March 2021
“Bags received at the weekend and they’re exactly what I was hoping for. You do make some lovely stuff!”
Janet - Feb 2021
“ I received my bag today and wow ! It is really beautiful and so well made. Ordering so simple and it took only 2 days to arrive and one was a Sunday. Will recommend to all my friends”
Jenny - Feb 2021
“Very pretty, very well made and very practical. Comes with nice packaging and nice little touches. I am always happy to buy items from this store.”
Nadine - Feb 2021
“ I recently purchased my “Ellen” messenger and a coin purse! They’re amazing and beautifully made! Thank you Rachel so much!"
Sacha - Jan 2021
“Beautifully made, by a kind and communicative artist. My mother loves her new bag, and intends to take it everywhere as soon as that’s possible”
Kit - Jan 2021
“A very high quality made bag. Lovely design and exceptional workmanship. We were delighted with the product, highly recommended”
Beverley - Jan 2021
“ These bags are beautiful, Rachel’s creativity in combining textiles, and originality are matched by her sewing skills and efficiency."
Rosemary - Dec 2020
“What a beautiful lunch bag, fantastic service from start to finish, my package came so beautifully wrapped, so very pleased will definitely be buying from this shop again!
Jacquie - Nov 2020
“Gorgeous item and beautifully packaged! Fast delivery too, thank you”
Jennifer - Oct 2020
“Adore my beautifully made handbag. Gorgeous colour. Thank you so much. Also love the lavender sachet, a real treat too.”
Susan - Oct 2020
“I cannot tell you how pleased I am with the bag I ordered. It’s unique. It’s well made and fabulous. The packaging was gorgeous, postage quick. Thank you Rachel. x”
Rachel - Sept 2020
Your work is amazing
“A gift for my niece, she absolutely adored it, especially the little lavender bag, thank you Rachel! Your work is amazing”
Clare - Sept 2020
“Thank you sooo much! I love this bag. Very well made. Packaged well, with a little extra giftie.”
Cathy - Sept 2020
"It came by post very quickly, was beautifully wrapped and contained a lovely lavender pouch. Absolutely gorgeous and the bag was pretty good too!”
Pam - Sept 2020
Perfect for essentials
“Picked up a lovely purple cross body bag from Rachel in Tavistock Butchers Hall Market yesterday - perfect for essentials (phone, purse,keys) when I’m out on my bike.”
Jo - Sept 2020
“This is utterly beautiful ... I shall be handing it over as a Birthday present, which slightly breaks my heart. Stunning work Rachel, thank you so much.”
Clare - Aug 2020
“Stunning! Such an unusual and beautiful fabric. Whilst probably not the intended purpose, this is the perfect music bag: exactly right for sets of A4-sized sheets and volumes, and with a handy zipped pocket"
Jennifer - Aug 2020
Good value for money
“This cute little purse is well made and ideal for my loose change! Good value for money and it arrived nice and quick!”
Stephanie - Aug 2020
“These extra-large bags are wonderful! This is my second one. Large enough, and sturdy enough, for all the daily lugging-about, and really comfortable on the shoulder.”
Jennifer - Aug 2020
“This bag is just beautiful. The detail is amazing.”
Janine - July 2020
“Beautiful bag, beautifully packaged, fast service. Thank you.”
Josephine - July 2020
“Massive thumbs up to the very patient Rachel who went back and forth with me until I found what I was looking for. She undertook a commission, sourced the fabric and got it all done in just over a week. The bag is beautiful and I can’t wait to get out and show it off. 10/10”
Julia - July 2020
Lovely vibrant colours
“Excellent quality lunch bag - so well made. Lovely, vibrant colours.”
Louise - July 2020
Would highly recommend.
“Received earlier than expected. Such a cute dinky little bag. Cow fabric inside and out and sturdy green handles. Also an ice pack which keeps the food cooler was provided.
I would highly recommend.”
Victoria - July 2020
Great little bag
“Great little bag thank you, excellent seller all round”
Debbie - June 2020
“The fabric used for this bag is so pretty I couldn’t resist it. As always with Rachel’s work, it is beautifully made. It immediately became my constant companion for my daily walk"
Caroline - May 2020
I am thrilled
“My bag arrived and I am thrilled with the fantastic quality and attention to detail. The way you have put the fabric colours, textures and design together is truly amazing. The end result is the perfect bag"
Ilene - May 2020
“I received my new backpack yesterday, and I am impressed with the prompt delivery, it makes such a change.
I didn’t really have much to carry in it, I just wanted to take it out! Thank you”
Sue - May 2020
“A quick note to say huge thanks for the bags which were so thoughtfully and carefully packed and arrived safely this morning. The lavender bag was a lovely touch. thank you.”
Margaret - May 2020
A lovely bag
“A lovely bag with my favourite ‘cats’ on it. Rachel took the trouble to make me this bag specially and I am both thrilled and amazed by it!”
Lynn - April 2020
“Loved the cow design ever since I saw it as a work in progress. The bag is beautifully made, was delivered so quickly, and came with a lavender bag! Brilliant service. Thank you”
Juliet - March 2020
I love my
“ I love my new bag. The colours are fantastic and the bag is beautifully made. I received it the day after ordering it, wrapped in lovely paper and with a lavender bag. Thank you so much.”
Jane - Feb 2020
Not mass produced
Beautifully made, the
fabric used is high quality and a big plus point for
me is, it is not a mass produced item so quite unique.
I bought this as a gift
and also one for myself.”
Lynne - Feb 2020
I'll be back
“These are amazing bags. Beautifully made with gorgeous fabrics and swift response to orders. The bag arrived lovingly packaged completed with fragrant lavender bag. Thank you - I think I’ll be back for more.”
Janet - Jan 2020
“Delighted with my purchase, well made, beautiful fabric, prompt service, just love it, thank you Rachel.”
Kathleen - Jan 2020
“Beautiful as always. This is a really practical design of bag.”
Jennifer - Dec 2019
“Another lovely cross body bag bought from Rachel. So well made and with thoughtful touches like the keyring inside. Fab! Oh and loved the lavender bag - thank you !”
Chris - Oct 2019
“Very happy with my purchase which is beautifully made and exactly as it looked like in the picture. Great size and lovely fabric.”
Stephanie - Sept 2019
“A really beautiful bag. I am a great devotee of Rachel’s work, which is always perfectly made and very practical: this one is particularly fine.”
Jennifer - Sept 2019
“I am a huge fan of Saffron Grove bags! Beautifully made, with top-class customer service.”
Jennifer - Aug 2019
“Just bought the purple convertible backpack for a friend’s birthday - OMG it’s so gorgeous! It arrived super quick too - the day after I ordered it! Thank you Rachel I’m sure my friend will love it.”
Chris- July 2019
“Having seen your beautiful bags. I’m hooked into your products. Now that I’ve read your policy, I’m hooked even more, as I too love colour.
Rachel uses tastefully combined colours in her bags!”
Anushia - July 2019
“ I hold my hand up - I’m addicted to Rachel’s bags!
My latest addition is s gorgeous cross body and I absolutely love it . Thank you once again for your amazing vision and talent”
Chris - June 2019
“I have just bought the most beautiful, handmade, tapestry bag. I love it, beautiful quality and reasonable price.”
Sarah - June 2019
“Very pleased with the bag I’ve just bought from Saffron Grove. Extremely well made and all round a beauty!”
Juliet - June 2019
“This is the 4th bag I have purchased from Rachel, as always I was not disappointed. Beautiful bag, excellent quality quick delivery”
Jill - May 2019
“I love my new bag, it is absolutely gorgeous, have received lots of compliments. I use it for work every day, just the right size for my needs. Very quick delivery, excellent purchase from this wonderful shop. Thank you so much.”
Diane - April 2019
“A splendid and capacious hold-all of a bag, just the right size to carry either by hand or slung on a shoulder. Beautifully made. Love it!”
“Roomy, lightweight, beautifully made, and a delight to use. This is the second bag I’ve had from this seller- I gave the first away, so I’ll keep this for myself! The service was superb, too.”