frequently asked questions about handmade bags


Can I wash my bag?

These fabric bags can be washed, although if put in a washing machine, they may lose their shape due to the interface becoming softer. I would recommend spot cleaning.

Are your prices flexible?

Saffron Grove strives to provide fair and competitive pricing. I do however, sometimes have sales.

Can I return an item?

Yes if you are unhappy with your purchase. Buyers are responsible for return postage costs. Send items back in original condition withing 21 days of delivery.

Can I request a commission?

I am happy to work with you on something special (within my capabilities!). Send me a message.

Are you plastic free?

As far as I can I will recycle packaging. I also use plastic mailing bags that can be recycled.

Do you post outside the UK?

Currently I post to US, Australia and New Zealand, please see shipping for postage costs.