FAQ

 


Can I wash my bag?

These fabric bags can be washed, although if put in a washing machine, they may lose their shaped due to the interfacing becoming softer. I would recommend spot cleaning.

Are your prices flexible?

Saffron Grove strives to provide competitive and fair pricing. I do however sometimes have sales.

Can I return an item?

Yes if you are unhappy with your purchase. Buyers are responsible for return postage costs. Send items back within 21 days of delivery.

Can I request a commission?

I am happy to work with you on something special (within my capabilities!), send me a message.

Are you plastic free?

All the packaging I use for the protection of the bag has been recycled. I currently use a plastic mailing bag for postage, but if you would prefer I didn't, send me a message when you order and I will source a plastic free option.

Do you post outside the UK?

Yes I do, see below for deliveries and postage costs.